These Terms and Conditions are intended to define the rights, obligations, and responsibilities of ANNE Clinic (hereinafter "Clinic") and Users in relation to the use of online services (hereinafter "Services") provided through the website (hereinafter "Site") operated by the Clinic.
The definitions of terms used in these Terms and Conditions are as follows:
1. "Site" refers to the virtual business place established by the Clinic using computer and other information and communication facilities to provide Services to Users.
2. "User" refers to both Members and Non-members who access the Site and receive Services provided by the Clinic in accordance with these Terms and Conditions.
3. "Member" refers to a person who has registered as a member by providing personal information to the Clinic, and who can continuously receive information from the Clinic and use the Services.
4. "Non-member" refers to a person who uses the Services provided by the Clinic without registering as a member.
5. "ID" refers to a combination of letters and numbers set by the Member and approved by the Clinic for Member identification and Service use.
6. "Password" refers to a combination of letters or numbers set by the Member to confirm their identity matching the assigned ID and to protect confidentiality.
1. These Terms and Conditions become effective when posted online through the Site and when Users agree to them upon membership registration.
2. The Clinic may amend these Terms and Conditions within the scope that does not violate relevant laws when reasonable grounds arise, and amended Terms will be announced 7 days before the effective date.
3. If a Member does not agree to the amended Terms, they may request withdrawal from membership. If the Member continues to use the Services after the effective date of the amended Terms, they will be deemed to have agreed to the changes.
1. The Clinic provides the following Services:
• Medical treatment information and introduction of medical staff
• Online appointment reservation service
• Information on procedures and programs
• Information such as events and notices
• Other services determined by the Clinic
2. The Clinic may change or add to the content of Services and will notify such changes through the Site.
1. Services are available 24 hours a day, 365 days a year, unless there are special operational or technical difficulties.
2. The Clinic may temporarily suspend Services after prior notice for regular system maintenance, expansion, or replacement.
1. Users apply for membership by filling in member information according to the registration form set by the Clinic and expressing their intention to agree to these Terms and Conditions.
2. The Clinic will register Users who apply for membership as in Paragraph 1 as Members unless they fall under any of the following:
• If the applicant has previously lost membership under these Terms and Conditions
• If the registration contains false information, omissions, or errors
• If the applicant is under 14 years of age
• If registration is deemed to significantly impede the technical operations of the Clinic
1. Members may request withdrawal from the Clinic at any time. The Clinic will retain member information for 30 days from the withdrawal request date and then permanently delete it. If the Member cancels their withdrawal request during the retention period, membership will be restored.
2. If a Member falls under any of the following circumstances, the Clinic may restrict or suspend membership:
• If false information was registered during the membership application
• If the Member uses the Clinic's Services to engage in activities prohibited by law or these Terms, or contrary to public order and morals
• If the Member interferes with others' use of the Services or misappropriates their information, threatening e-commerce order
1. When the Clinic notifies Members, it may be done through the email address or mobile phone number registered by the Member at the time of registration.
2. For notifications to an unspecified number of Members, the Clinic may substitute individual notification by posting on the Site bulletin board for more than one week.
1. Copyrights and other intellectual property rights to works created by the Clinic belong to the Clinic.
2. Users shall not use or allow third parties to use information obtained through the Clinic's Services for commercial purposes by reproduction, transmission, publication, distribution, broadcasting, or other methods without prior consent from the Clinic.
1. The Clinic is exempt from responsibility for Service provision when Services cannot be provided due to natural disasters or equivalent force majeure.
2. The Clinic is not responsible for Service disruptions caused by reasons attributable to Users.
3. The Clinic is not responsible for expected profits lost by Users using the Services, nor for damages resulting from materials obtained through the Services.
4. The Clinic is not responsible for the reliability, accuracy, or other content of information, materials, and facts posted by Users on the Services.
1. The Clinic establishes and operates a damage compensation processing organization to reflect legitimate opinions or complaints raised by Users and to process compensation for damages.
2. Lawsuits regarding disputes between the Clinic and Users shall be governed by the laws of the Republic of Korea, and the Seoul Central District Court shall be the court of first instance jurisdiction.
These Terms and Conditions are effective from December 1, 2025.
